Privacy Policy

Introduction

Welcome to https://flooring-design.alertblitz.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is always respected. This Privacy Policy explains how we handle your personal data, in line with international standards and various data protection regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) from the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://flooring-design.alertblitz.com
Any applications or services offered through this platform
All interactions and data collected via our websites, apps, and associated services

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site, as they have their own privacy policies. We encourage users to review these policies to understand how their data is handled.

Processing Activities

This Privacy Policy guides how we interact with you and process your personal data when:

You use our applications or services as an authorized user, accessing and managing your account.
You visit our websites linked to this policy, whether through browsing or interacting with content.
We communicate with you via email, calls, texts (SMS), or other channels for marketing, transactional, or support purposes.

Personal Data Collection

We collect a variety of personal information to enhance your experience and provide tailored services:

Account Information: Details associated with your registration, including name, username, and password.
Payment Information: Data related to transactions, such as cardholder name, credit card number, expiration date, and security codes.
Financial Information: Your banking details (if used for direct payments) and financial transaction history within our services.
Purchase Information: Items you buy from us, including quantities, product specifications, purchase dates, and shipping addresses.
Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, or mobile network information to facilitate communication and analytics.
Location Data: Geographic location data that helps us provide location-based services and personalize content.
Feedback: Opinions, reviews, and comments you share with us, which can be publicly displayed.
Social Media Information: Details from social media platforms when users choose to log in or interact through such platforms.
Product Information: Preferences, ratings, and interactions related to our products, including content you share and feedback on features.

We collect this data through various means: user input forms, account settings, order processes, surveys, website analytics tools, cookies, and third-party services that we integrate for specific functionalities.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device by our systems or third-party services:

Strictly Necessary: These ensure basic functions of our site, like secure login and account management.
Preference: Remembering user preferences for a personalized experience.
Analytics: Tracking aggregated data to understand website performance and user behavior.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only as long as necessary or permitted by law for the purposes outlined in this policy:

Data required for legal compliance or regulatory obligations is stored until the obligation expires.
Personal data associated with active accounts is retained while the user maintains their account.
Once an account is inactive or closed, we may still retain certain data as necessary for our legitimate business interests, tax, audit, or legal purposes.

When data is no longer required, we delete or anonymize it to protect your privacy.

Security Measures

We take significant measures to safeguard your personal data:

Implementing industry-standard encryption protocols to secure data during transmission and storage.
Engaging reputable third-party processing partners who adhere to strict security standards.
Regularly reviewing and updating our security practices to accommodate new technologies and threats.

Children’s Privacy

Our services are not intentionally designed for, or marketed towards, children under the age of 18. We do not knowingly collect personal data from minors without parental consent.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to and take a copy of your personal data held by us.
Rectification: Have inaccurate or incomplete data updated or corrected.
Erasure/Right to be Forgotten: Ask for the deletion of your data, except where we have compelling legitimate grounds to retain it.
Restriction: Limit how we use or process your data in specific situations.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to the processing of your data for certain purposes, where permitted by law.
Non-Discrimination: Be free from unfair treatment based on your exercise of rights related to your personal data.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the details provided below. We will respond within a reasonable timeframe and as quickly as possible in line with applicable regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any privacy-related inquiries, feedback, data access requests, or unsubscribe requests:

Email: [email protected]

Mailing Address: [Provide address]

We aim to provide prompt and efficient responses to all valid inquiries and requests.